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Refund & Return Policy

We want you to feel confident about every purchase. If something is not right, returning it is simple and worry free.

Easy Returns

  • Most items can be returned within 15 days after delivery
  • Products must be unused, unwashed, and in the same condition as received
  • Original tags and packaging must be intact
  • Certain items are not eligible for return due to hygiene and safety reasons, such as undergarments

How to Return an Item

  • Log in to your account and open your order history
  • Select the item you want to return
  • Pick a return reason and submit the request
  • Follow the step by step instructions shared with you to send the item back
  • Our process is clear and designed to save your time.

Refund Process

  • After we receive the returned item, our team checks its condition
  • Approved refunds are sent to the original payment method
  • Refunds are usually completed within 5 to 7 business days
  • Shipping fees are not refunded in most cases

 

Need Support?

 

If you have questions or need guidance at any step, our support team is always ready to help. We are here to make your experience smooth and worry free.

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