Welcome to Genzify.store. By using our website and placing an order, you agree to the terms and conditions listed below. Please read them carefully to ensure a smooth shopping experience.
1. Use of Our Website
By accessing or shopping on Genzify.store, you confirm that
• You are at least 18 years old
• The information you provide is accurate
• You will not misuse the website or violate any laws
We reserve the right to update or modify these terms at any time.
2. Product Information
We try our best to display product colors, designs and details accurately. However, slight variations may occur due to lighting, screen differences or manufacturing changes. These variations do not qualify as product defects.
3. Orders and Payments
Once you place an order, you agree to provide correct details including your name, address and contact information. We offer both prepaid and Cash on Delivery options depending on your location.
If any information is incorrect or incomplete, we may contact you for clarification before shipping.
4. Pricing and Availability
All prices are mentioned clearly on the website.
We may update product prices, offers or stock availability without prior notice.
In rare cases, if a product becomes unavailable after the order is placed, we will inform you and provide a replacement or refund option.
5. Shipping and Delivery
Orders are usually delivered within 4 to 7 working days.
Delivery time may vary depending on your pin code and courier partner delays.
You will receive a tracking link once your order is dispatched.
6. Returns and Refunds
Our return and refund process follows the rules stated in our Refund & Return Policy, which includes
• Return window
• Conditions for returns
• Replacement process
• Refund timelines
Customers are requested to read that policy before initiating a return request.
7. Eligibility for Return
To be eligible for a return or replacement, the product must be
• Unworn and unwashed
• In original condition
• With all tags intact
• Without stains, perfume or damage
Items that fail quality checks cannot be returned.
8. Use of Customer Data
Your personal information is used only for
• Processing orders
• Shipping
• Customer support
• Important updates
We never sell or share your data with any third party except our trusted delivery partners.
More details are available in our Privacy Policy.
9. Intellectual Property
All images, designs, text and content on Genzify.store are the property of the brand.
You may not copy, reproduce or use them without written permission.
10. Cancellation of Orders
We may cancel orders if
• The product is unavailable
• Address details are incomplete
• Payment issues occur
• Fraud or suspicious activity is detected
In such cases, the customer will be notified immediately.
11. Limitation of Liability
Genzify.store is not responsible for
• Delays caused by courier partners
• Incorrect address provided by the customer
• Normal wear and tear of clothing
• Misuse of products
We always try our best to ensure a smooth and honest shopping experience.
12. Contact Us
If you have any questions regarding these terms, feel free to contact us through the Contact Us page.
We are always here to help you.
Our Commitment
Your trust is important to us. These Terms and Conditions are designed to protect you and ensure that your shopping experience at Genzify.store remains safe, transparent and reliable.